We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quality norms, delivery speed is fast, the store answers questions.
ALL GOOD
Perfect. It is like you see.
The backpack came very quickly, in 6 days from chelyabinsk to moscow from the day of the order. Quality is good, let's see how it will show itself in business. The seams are all stitched in my opinion quite well. Many different pockets, outside you can still attach a lot of straps. In the kit there is a raincoat, separately do not need to order. I am happy with the purchase, i recommend the store.
Initially the backpack seams very good for the money, i need to test the durability and resistance.
Packed properly. He arrived in time and the product matches the description. Anyway, i'm almost certain the capacity of the backpack is a little less than the 80l. The shades of gray are a little darker than i expected, but it's a purchase i highly recommend. The store included a waterproof case with shipping!
Sent quickly, came to peter for 2 weeks, managed before my departure, which i am unspeakably glad. In the campaign, the backpack showed itself perfectly! Withstood all transfers, sat comfortably, adjusted easily, hard back. The material seemed thin, but was durable. The only negative-the clasp on the belt does not withstand a serious load-it is unfastened.
The order arrived very quickly. The bag looks of high quality fabric, hope it will serve us well on the trip. I am satisfied. Thank you.
The product is very good, though a little thin the material. The delivery took a while for customs argentina, the rest all ok!
Nice backpack. Worth your money
Lovely backpack!
the pictures look like there are pockets in the main pack. But it's just another entry point to the main area
1. the goods priyshov rivno for 14 days from the date of the store's reviews, plus 12 years of payment. Short kazuchi, duzha shvidko, yak for china. 2. material of the wealth of yakigny, shvi all and skriiz yakigni. Frame-aluminum 2 in 1 piece of corrugated. 3. the model itself is truly pidiide for ludini with a height of 1,75-1,86 meters. 4. vaga just pleases-1,6 kg. I recommend for novachkov and lungs not suitable for hiking. After 30 sickle, i'll finish the dopis on practical plus and minus, i think.
Came in 3 weeks quality is good
Good quality. Fluid store communication.
Came quickly, was already in use, withstood two flights without problems in the luggage compartment.
I come to a very good date and that's what i asked for. It comes well wrapped and without any harm. I like you have a lot of bags on the outside and i know it's good stuff. She hasn't calmed it yet but i'll leave you pictures. I highly recommend the store
Delivery the order was fast! Think the article could be more resistant! but match item description. Thank You.
Perfect. Lovely, great material, durable, beautiful, comfortable and anatomical. Very good.
Backpack good, delivery fast
The parcel was not tracked, but came on time! Good quality product! Seller thanks!
top delivery, a very good product for these money
He's awesome! Many fasteners and settings. Everything is stitched, for such a price, the quality is excellent!
Good product. the fabric is a little thin. it is missing to test fast dispatch good product in general.
A good backpack, the volume of the hole! Dense back, soon going on a hike!!